product testing privacy notes

How tester feedback should be handled during the Elder Dialler product testing.

Use tester codes where possible

Feedback should use a tester code, such as PTL-01, rather than unnecessary personal details.

What feedback may include

Feedback may include tester email, app version, device model, Android version, accessibility context, website pages used, task results, ratings, comments and defects.

How the form is handled

The product testing feedback form is processed by Un-static Forms and delivered to Elder Apps at support@elderapps.com. A copy may also be visible in the Un-static dashboard according to the form service settings and retention period.

What not to send

Do not send passwords, banking information, medical information, full contact lists or emergency-service test calls.

Retention

product testing feedback should be kept only as long as needed to review issues, support the Google Play production-access process, make release decisions and maintain necessary business records.