Frequently asked questions
Current answers about compatibility, setup, Elder Mode, safety, privacy and the Advanced boundary.
Installation and compatibility
Which phones can run Elder Dialler?
A phone-capable Android device running Android 10 or later is required. Elder Dialler is portrait-only and is not an iPhone, internet-calling or video-calling app.
Is Elder Dialler publicly available?
Not yet. Version 1.0.9 - Aurora Nona remains in Google Play product testing. A public production link will be added only after the live listing is confirmed.
Why must Elder Dialler be the default phone app?
Android gives the selected default phone app control of call presentation and handling. Elder Dialler needs that role for its incoming, active and waiting-call screens.
Free and Advanced
What is included free?
Core calling, 6/8/10 speed dials, Show +, manual SOS, Elder Mode, themes, fonts and ordinary preferences are free.
What does Advanced unlock?
The one-time entitlement unlocks Contact images, Language, Auto SOS and Safe Call Mode. Elder Mode is not an Advanced feature.
Which Auto SOS times are supported?
Disabled, 10, 15, 20, 30 and 45 seconds. Auto SOS can continue or cycle through configured personal contacts until stopped.
Calls and safeguards
Does Safe Call Mode stop every scam call?
No. It can reject unmatched, invalid or private incoming numbers when usable Contacts access is available, but it cannot reliably identify spoofing or guarantee every unwanted call is stopped. It fails open if Contacts access is unavailable.
Can every number be blocked?
No. A contact configured for SOS or emergency use cannot be blocked. Specific-number blocking is separate from Safe Call Mode.
Is SOS an emergency-response service?
No. SOS makes ordinary calls to configured personal contacts in sequence. Connection, answer and assistance are not guaranteed.
What does Elder Mode do?
It hides unsuitable editing paths, hides empty speed-dial positions and requests Android screen pinning. While active it can restore battery, cellular and validated transport information in a graphical status header. It is free and is not a security lock.
Does Elder Mode show Wi-Fi Calling?
No special Wi-Fi Calling icon is implemented. The status header reports only validated transport and available cellular information.
Privacy and support
Does Elder Dialler automatically upload Contacts or history?
No. The app uses Contacts and its private call history locally and has no Elder Dialler application server for automatic upload.
Support
Use the troubleshooting guidance first, then use the website contact page if assistance is still required.