Configure Safe Call Mode

Decide whether Advanced Contacts-based incoming-call filtering is appropriate for this phone user.

Not complete scam protection: a displayed contact name does not prove identity, spoofed numbers can appear trusted, and legitimate unsaved callers can be rejected.

Set up and test

  1. Confirm Advanced ownership and usable Contacts access. Without Advanced the feature is treated as off.
  2. Choose ON in Guided Setup or Preferences. ON permits visible matching Contacts and rejects unmatched, invalid or private numbers; OFF uses normal incoming-call handling.
  3. Test with a consenting saved contact.
  4. Test with a known unsaved number. Review the rejected result and reason in Elder Dialler history where available.
  5. Explain the tradeoff. Health services, emergency workers, neighbours or other legitimate callers may need to be saved first.

If usable Contacts access is unavailable, the current filter fails open rather than rejecting every incoming call. Review the preference again after Contacts or permission changes.

Illustrative Elder Dialler result for a caller rejected by Safe Call Mode.
Safe Call Mode and explicit blocking are different controls.

Compare call-protection controls